Month: October 2015

Ombudsman Report Highlights Need For Clearer Legislation

Following the release of The Property Ombudsman Interim Report 2015 Fran Mulhall, Regional Operations Manager for GFW Letting, commented “I fully support the advice from Christopher Hamer that a ‘Property Agent Act’ is a sensible approach to tackling the piecemeal approach to changing lettings legislation. The case studies highlighted within the report show that there is a real lack of awareness from some agents in respect of how they should be acting to ensure they are treating the consumer fairly”.

To view the report click here.