Month: April 2014

GFW Letting welcomes compulsory redress scheme

As existing members of The Property Ombudsman, GFW Letting welcomes the news that it will become a legal requirement for all Letting Agents to register with an approved redress scheme.

The scheme provides reassurance to Landlords and Tenants that once the Agents’ internal complaints procedure is fulfilled there is an independent body that will provide a final response. Membership of a redress scheme is currently optional for agents – but with Government approval passed this month, it will be compulsory for all Agents to sign up to one of three redress schemes. The approved schemes are The Property Ombudsman, Ombudsman Services Property and The Property Redress Scheme.

Through an independent investigation process, any unsatisfied complaints brought by landlords and tenants can be dealt with and may result in compensation for the affected party.

GFW Letting hosts first Property Surgery

North East letting agent, GFW Letting, part of the George F. White Group, has announced its first ‘Property Surgery’ event for landlords and potential landlords, at its brand new office near Gosforth.

The free, informal event will be hosted on Wednesday 16 April, between 6 and 8pm, at the new GFW Letting office in Kenton Park Shopping Centre, just off Kenton Road in Gosforth.

It will be led by ARLA member and specialist in North East property, Fran Mulhall, who will be on hand to offer practical advice for people considering in investing in property or those with an established portfolio.

Fran said: “The event is open to everyone and is a chance for landlords or potential landlords to come in and talk to the experienced GFW Letting team on a more informal basis.

“As a member of ARLA, the Association of Residential Letting Agents, I am required to have a thorough knowledge of my profession and current legislation. As a regulated agent, our clients have confidence in our levels of service and company values.”

“Buying investment properties is a big commitment but it can be extremely worthwhile – it’s very important to me to be able to share my knowledge and help people make the most out of their investments.

“You can bring along property particulars to discuss yields and costs, ask about our different services available or ask about any questions you may have relating to the lettings industry as a whole. We’ll be able to answer a wide range of queries from understanding where the demand is in the North East to getting the most out of your rental property. Perhaps you’re thinking of taking the leap into lettings for the first time and just want some advice on what makes a good investment and what the process might involve – we’ll be able to tailor the information we offer according to your circumstances.”

GFW Letting has experienced an exciting period of expansion recently and this month announced its decision to merge with fellow letting agent Davis Keep Limited under the GFW Letting brand, to help facilitate its growth and cover a wider geographical area.

Director Holly Armstrong said: “It’s been an exciting month for GFW Letting following on from our merger announcement and I’m delighted to welcome people to the new office for the event on April 16.

“We are a regulated letting agent which focuses in quality property and we pride ourselves on our high level of client-care – we’re not just a 9 to 5 agent and we will always go out of our way to offer added value to our clients. The Property Surgery event is a natural step for us and we’d like to encourage anyone who is looking for any advice or just wants some practical hints and tips regarding the lettings market, to come in and talk to us.”

GFW Letting’s first Property Surgery will be held on Wednesday 16 April between 6-8pm at 9 Kenton Park Shopping Centre office.

Anyone wishing to find out more about GFW Letting and its first Property Surgery event on 16 April, can visit